RetailVista™ – Frequently Asked Questions
General questions
This section provides some general Q&A’s.
No problem, let us explain. The cloud is effectively a computer (powerful Server Computer) running in a data centre (ours are in Amsterdam, see *** below). Every time you open a website, use dropbox, use OneDrive or Google drive, you are effectively using the “cloud”. Our RetailVista backoffice solution is available from anywhere in the world because of the cloud technology which enables our software to be accessed via a internet browser like Google Chrome or Microsoft Edge. All of your data is also extremely safe in the cloud and we have never had any sort of data breach, data loss or corruption which is perfect for keeping in line with GDPR (the new data protection regulation).
EPoS means Electronic Point of Sale and is used as a recognised term for computer based till systems with software based backoffice functions.
ERP means Enterprise Resource Planning. Our backoffice is an ERP solution as it allows your business to see all of your sales, stock, customers and more; allowing you to manage your business efficiently with up to the minute data informing your decision making. We also integrate with Sage Accounting software. Our ERP is also open for any 3rd parties you may already work with to integrate into!
*** We use stacks of servers to host RetailVista “in the cloud”. RetailVista uses multiple hosting locations (read: hosting locations) in Amsterdam. These hosting locations are connected to the fastest internet connections in existence. Immediately to the internet backbone. Speed guaranteed.
At each of our hosting locations we use > 20 state of the art servers. Extremely fast to (securely) store and process your data.
If you are on holiday, or at home, or anywhere in the world, you can still log on to your backoffice from any internet connected computer with a browser.
Access your data from anywhere in the world and still have an input on business decisions without being in the office.
Not at all. RetailVista backoffice can be freely used on your computers.
We don’t want to charge you for the number of backoffice licenses you use.
If you need to run the backoffice on 1, 5 or 100 computers; it’s okay with us.
Our backoffice runs on most computers or devices with an internet browser.
No installation needed, just your username and password.
The complete suite of functionality is offered to you via our backoffice website. Simply open a web browser from any internet connected device and login.
We do not restrict in any way the number of computers you want to access the backoffice on.
Of course all data is encrypted, so your data is safe.
Using an old EPoS system ?
This section provides some Q&A’s when you are working with an old, obsolete, EPoS system or manual till.
No problem, let us explain. The cloud is effectively a computer (powerful Server Computer) running in a data centre (ours are in Amsterdam, see *** below). Every time you open a website, use dropbox, use OneDrive or Google drive, you are effectively using the “cloud”. Our RetailVista backoffice solution is available from anywhere in the world because of the cloud technology which enables our software to be accessed via a internet browser like Google Chrome or Microsoft Edge. All of your data is also extremely safe in the cloud and we have never had any sort of data breach, data loss or corruption which is perfect for keeping in line with GDPR (the new data protection regulation).
EPoS means Electronic Point of Sale and is used as a recognised term for computer based till systems with software based backoffice functions.
ERP means Enterprise Resource Planning. Our backoffice is an ERP solution as it allows your business to see all of your sales, stock, customers and more; allowing you to manage your business efficiently with up to the minute data informing your decision making. We also integrate with Sage Accounting software. Our ERP is also open for any 3rd parties you may already work with to integrate into!
*** We use stacks of servers to host RetailVista “in the cloud”. RetailVista uses multiple hosting locations (read: hosting locations) in Amsterdam. These hosting locations are connected to the fastest internet connections in existence. Immediately to the internet backbone. Speed guaranteed.
At each of our hosting locations we use > 20 state of the art servers. Extremely fast to (securely) store and process your data.
If you are on holiday, or at home, or anywhere in the world, you can still log on to your backoffice from any internet connected computer with a browser.
Access your data from anywhere in the world and still have an input on business decisions without being in the office.
Not at all. RetailVista backoffice can be freely used on your computers.
We don’t want to charge you for the number of backoffice licenses you use.
If you need to run the backoffice on 1, 5 or 100 computers; it’s okay with us.
Our backoffice runs on most computers or devices with an internet browser.
No installation needed, just your username and password.
The complete suite of functionality is offered to you via our backoffice website. Simply open a web browser from any internet connected device and login.
We do not restrict in any way the number of computers you want to access the backoffice on.
Of course all data is encrypted, so your data is safe.
Loyalty
This section provides some Q&A’s about our loyalty systems.
(do you know we also provide central loyalty systems which can be nationwide?)
No problem, let us explain. The cloud is effectively a computer (powerful Server Computer) running in a data centre (ours are in Amsterdam, see *** below). Every time you open a website, use dropbox, use OneDrive or Google drive, you are effectively using the “cloud”. Our RetailVista backoffice solution is available from anywhere in the world because of the cloud technology which enables our software to be accessed via a internet browser like Google Chrome or Microsoft Edge. All of your data is also extremely safe in the cloud and we have never had any sort of data breach, data loss or corruption which is perfect for keeping in line with GDPR (the new data protection regulation).
EPoS means Electronic Point of Sale and is used as a recognised term for computer based till systems with software based backoffice functions.
ERP means Enterprise Resource Planning. Our backoffice is an ERP solution as it allows your business to see all of your sales, stock, customers and more; allowing you to manage your business efficiently with up to the minute data informing your decision making. We also integrate with Sage Accounting software. Our ERP is also open for any 3rd parties you may already work with to integrate into!
*** We use stacks of servers to host RetailVista “in the cloud”. RetailVista uses multiple hosting locations (read: hosting locations) in Amsterdam. These hosting locations are connected to the fastest internet connections in existence. Immediately to the internet backbone. Speed guaranteed.
At each of our hosting locations we use > 20 state of the art servers. Extremely fast to (securely) store and process your data.
If you are on holiday, or at home, or anywhere in the world, you can still log on to your backoffice from any internet connected computer with a browser.
Access your data from anywhere in the world and still have an input on business decisions without being in the office.
Not at all. RetailVista backoffice can be freely used on your computers.
We don’t want to charge you for the number of backoffice licenses you use.
If you need to run the backoffice on 1, 5 or 100 computers; it’s okay with us.
Our backoffice runs on most computers or devices with an internet browser.
No installation needed, just your username and password.
The complete suite of functionality is offered to you via our backoffice website. Simply open a web browser from any internet connected device and login.
We do not restrict in any way the number of computers you want to access the backoffice on.
Of course all data is encrypted, so your data is safe.
Giftcards and Vouchers
This section provides Q&A’s about our (digital) giftcard and vouchers systems.
(to be used in the store and/or on the webshop(s) you might have)
No problem, let us explain. The cloud is effectively a computer (powerful Server Computer) running in a data centre (ours are in Amsterdam, see *** below). Every time you open a website, use dropbox, use OneDrive or Google drive, you are effectively using the “cloud”. Our RetailVista backoffice solution is available from anywhere in the world because of the cloud technology which enables our software to be accessed via a internet browser like Google Chrome or Microsoft Edge. All of your data is also extremely safe in the cloud and we have never had any sort of data breach, data loss or corruption which is perfect for keeping in line with GDPR (the new data protection regulation).
EPoS means Electronic Point of Sale and is used as a recognised term for computer based till systems with software based backoffice functions.
ERP means Enterprise Resource Planning. Our backoffice is an ERP solution as it allows your business to see all of your sales, stock, customers and more; allowing you to manage your business efficiently with up to the minute data informing your decision making. We also integrate with Sage Accounting software. Our ERP is also open for any 3rd parties you may already work with to integrate into!
*** We use stacks of servers to host RetailVista “in the cloud”. RetailVista uses multiple hosting locations (read: hosting locations) in Amsterdam. These hosting locations are connected to the fastest internet connections in existence. Immediately to the internet backbone. Speed guaranteed.
At each of our hosting locations we use > 20 state of the art servers. Extremely fast to (securely) store and process your data.
If you are on holiday, or at home, or anywhere in the world, you can still log on to your backoffice from any internet connected computer with a browser.
Access your data from anywhere in the world and still have an input on business decisions without being in the office.
Not at all. RetailVista backoffice can be freely used on your computers.
We don’t want to charge you for the number of backoffice licenses you use.
If you need to run the backoffice on 1, 5 or 100 computers; it’s okay with us.
Our backoffice runs on most computers or devices with an internet browser.
No installation needed, just your username and password.
The complete suite of functionality is offered to you via our backoffice website. Simply open a web browser from any internet connected device and login.
We do not restrict in any way the number of computers you want to access the backoffice on.
Of course all data is encrypted, so your data is safe.
Backoffice
This section provides Q&A’s on our backoffice system.
Did you know there are no license fees are charged for our backoffice system ?
An unlimited amount of users can create and work with our backoffice.
No problem, let us explain. The cloud is effectively a computer (powerful Server Computer) running in a data centre (ours are in Amsterdam, see *** below). Every time you open a website, use dropbox, use OneDrive or Google drive, you are effectively using the “cloud”. Our RetailVista backoffice solution is available from anywhere in the world because of the cloud technology which enables our software to be accessed via a internet browser like Google Chrome or Microsoft Edge. All of your data is also extremely safe in the cloud and we have never had any sort of data breach, data loss or corruption which is perfect for keeping in line with GDPR (the new data protection regulation).
EPoS means Electronic Point of Sale and is used as a recognised term for computer based till systems with software based backoffice functions.
ERP means Enterprise Resource Planning. Our backoffice is an ERP solution as it allows your business to see all of your sales, stock, customers and more; allowing you to manage your business efficiently with up to the minute data informing your decision making. We also integrate with Sage Accounting software. Our ERP is also open for any 3rd parties you may already work with to integrate into!
*** We use stacks of servers to host RetailVista “in the cloud”. RetailVista uses multiple hosting locations (read: hosting locations) in Amsterdam. These hosting locations are connected to the fastest internet connections in existence. Immediately to the internet backbone. Speed guaranteed.
At each of our hosting locations we use > 20 state of the art servers. Extremely fast to (securely) store and process your data.
If you are on holiday, or at home, or anywhere in the world, you can still log on to your backoffice from any internet connected computer with a browser.
Access your data from anywhere in the world and still have an input on business decisions without being in the office.
Not at all. RetailVista backoffice can be freely used on your computers.
We don’t want to charge you for the number of backoffice licenses you use.
If you need to run the backoffice on 1, 5 or 100 computers; it’s okay with us.
Our backoffice runs on most computers or devices with an internet browser.
No installation needed, just your username and password.
The complete suite of functionality is offered to you via our backoffice website. Simply open a web browser from any internet connected device and login.
We do not restrict in any way the number of computers you want to access the backoffice on.
Of course all data is encrypted, so your data is safe.
Application Programming Interface (API)
This section provides Q&A’s on our API
No problem, let us explain. The cloud is effectively a computer (powerful Server Computer) running in a data centre (ours are in Amsterdam, see *** below). Every time you open a website, use dropbox, use OneDrive or Google drive, you are effectively using the “cloud”. Our RetailVista backoffice solution is available from anywhere in the world because of the cloud technology which enables our software to be accessed via a internet browser like Google Chrome or Microsoft Edge. All of your data is also extremely safe in the cloud and we have never had any sort of data breach, data loss or corruption which is perfect for keeping in line with GDPR (the new data protection regulation).
EPoS means Electronic Point of Sale and is used as a recognised term for computer based till systems with software based backoffice functions.
ERP means Enterprise Resource Planning. Our backoffice is an ERP solution as it allows your business to see all of your sales, stock, customers and more; allowing you to manage your business efficiently with up to the minute data informing your decision making. We also integrate with Sage Accounting software. Our ERP is also open for any 3rd parties you may already work with to integrate into!
*** We use stacks of servers to host RetailVista “in the cloud”. RetailVista uses multiple hosting locations (read: hosting locations) in Amsterdam. These hosting locations are connected to the fastest internet connections in existence. Immediately to the internet backbone. Speed guaranteed.
At each of our hosting locations we use > 20 state of the art servers. Extremely fast to (securely) store and process your data.
If you are on holiday, or at home, or anywhere in the world, you can still log on to your backoffice from any internet connected computer with a browser.
Access your data from anywhere in the world and still have an input on business decisions without being in the office.
Not at all. RetailVista backoffice can be freely used on your computers.
We don’t want to charge you for the number of backoffice licenses you use.
If you need to run the backoffice on 1, 5 or 100 computers; it’s okay with us.
Our backoffice runs on most computers or devices with an internet browser.
No installation needed, just your username and password.
The complete suite of functionality is offered to you via our backoffice website. Simply open a web browser from any internet connected device and login.
We do not restrict in any way the number of computers you want to access the backoffice on.
Of course all data is encrypted, so your data is safe.
Integrations
This section provides Q&A’s on the integrations RetailVista is able to provide
No problem, let us explain. The cloud is effectively a computer (powerful Server Computer) running in a data centre (ours are in Amsterdam, see *** below). Every time you open a website, use dropbox, use OneDrive or Google drive, you are effectively using the “cloud”. Our RetailVista backoffice solution is available from anywhere in the world because of the cloud technology which enables our software to be accessed via a internet browser like Google Chrome or Microsoft Edge. All of your data is also extremely safe in the cloud and we have never had any sort of data breach, data loss or corruption which is perfect for keeping in line with GDPR (the new data protection regulation).
EPoS means Electronic Point of Sale and is used as a recognised term for computer based till systems with software based backoffice functions.
ERP means Enterprise Resource Planning. Our backoffice is an ERP solution as it allows your business to see all of your sales, stock, customers and more; allowing you to manage your business efficiently with up to the minute data informing your decision making. We also integrate with Sage Accounting software. Our ERP is also open for any 3rd parties you may already work with to integrate into!
*** We use stacks of servers to host RetailVista “in the cloud”. RetailVista uses multiple hosting locations (read: hosting locations) in Amsterdam. These hosting locations are connected to the fastest internet connections in existence. Immediately to the internet backbone. Speed guaranteed.
At each of our hosting locations we use > 20 state of the art servers. Extremely fast to (securely) store and process your data.
If you are on holiday, or at home, or anywhere in the world, you can still log on to your backoffice from any internet connected computer with a browser.
Access your data from anywhere in the world and still have an input on business decisions without being in the office.
Not at all. RetailVista backoffice can be freely used on your computers.
We don’t want to charge you for the number of backoffice licenses you use.
If you need to run the backoffice on 1, 5 or 100 computers; it’s okay with us.
Our backoffice runs on most computers or devices with an internet browser.
No installation needed, just your username and password.
The complete suite of functionality is offered to you via our backoffice website. Simply open a web browser from any internet connected device and login.
We do not restrict in any way the number of computers you want to access the backoffice on.
Of course all data is encrypted, so your data is safe.
RetailVista Mobile
This section provides Q&A’s about our Mobile solution. This ensures members of staff
won’t be behind their pc, but spend their time on the shopfloor.
No problem, let us explain. The cloud is effectively a computer (powerful Server Computer) running in a data centre (ours are in Amsterdam, see *** below). Every time you open a website, use dropbox, use OneDrive or Google drive, you are effectively using the “cloud”. Our RetailVista backoffice solution is available from anywhere in the world because of the cloud technology which enables our software to be accessed via a internet browser like Google Chrome or Microsoft Edge. All of your data is also extremely safe in the cloud and we have never had any sort of data breach, data loss or corruption which is perfect for keeping in line with GDPR (the new data protection regulation).
EPoS means Electronic Point of Sale and is used as a recognised term for computer based till systems with software based backoffice functions.
ERP means Enterprise Resource Planning. Our backoffice is an ERP solution as it allows your business to see all of your sales, stock, customers and more; allowing you to manage your business efficiently with up to the minute data informing your decision making. We also integrate with Sage Accounting software. Our ERP is also open for any 3rd parties you may already work with to integrate into!
*** We use stacks of servers to host RetailVista “in the cloud”. RetailVista uses multiple hosting locations (read: hosting locations) in Amsterdam. These hosting locations are connected to the fastest internet connections in existence. Immediately to the internet backbone. Speed guaranteed.
At each of our hosting locations we use > 20 state of the art servers. Extremely fast to (securely) store and process your data.
If you are on holiday, or at home, or anywhere in the world, you can still log on to your backoffice from any internet connected computer with a browser.
Access your data from anywhere in the world and still have an input on business decisions without being in the office.
Not at all. RetailVista backoffice can be freely used on your computers.
We don’t want to charge you for the number of backoffice licenses you use.
If you need to run the backoffice on 1, 5 or 100 computers; it’s okay with us.
Our backoffice runs on most computers or devices with an internet browser.
No installation needed, just your username and password.
The complete suite of functionality is offered to you via our backoffice website. Simply open a web browser from any internet connected device and login.
We do not restrict in any way the number of computers you want to access the backoffice on.
Of course all data is encrypted, so your data is safe.
RetailVista Point Of Sale (EPoS)
This section provides Q&A’s on our very robust and stable EPoS system.
At this moment over 2,000 active RetailVista tills are in use throughout Europe.
No problem, let us explain. The cloud is effectively a computer (powerful Server Computer) running in a data centre (ours are in Amsterdam, see *** below). Every time you open a website, use dropbox, use OneDrive or Google drive, you are effectively using the “cloud”. Our RetailVista backoffice solution is available from anywhere in the world because of the cloud technology which enables our software to be accessed via a internet browser like Google Chrome or Microsoft Edge. All of your data is also extremely safe in the cloud and we have never had any sort of data breach, data loss or corruption which is perfect for keeping in line with GDPR (the new data protection regulation).
EPoS means Electronic Point of Sale and is used as a recognised term for computer based till systems with software based backoffice functions.
ERP means Enterprise Resource Planning. Our backoffice is an ERP solution as it allows your business to see all of your sales, stock, customers and more; allowing you to manage your business efficiently with up to the minute data informing your decision making. We also integrate with Sage Accounting software. Our ERP is also open for any 3rd parties you may already work with to integrate into!
*** We use stacks of servers to host RetailVista “in the cloud”. RetailVista uses multiple hosting locations (read: hosting locations) in Amsterdam. These hosting locations are connected to the fastest internet connections in existence. Immediately to the internet backbone. Speed guaranteed.
At each of our hosting locations we use > 20 state of the art servers. Extremely fast to (securely) store and process your data.
If you are on holiday, or at home, or anywhere in the world, you can still log on to your backoffice from any internet connected computer with a browser.
Access your data from anywhere in the world and still have an input on business decisions without being in the office.
Not at all. RetailVista backoffice can be freely used on your computers.
We don’t want to charge you for the number of backoffice licenses you use.
If you need to run the backoffice on 1, 5 or 100 computers; it’s okay with us.
Our backoffice runs on most computers or devices with an internet browser.
No installation needed, just your username and password.
The complete suite of functionality is offered to you via our backoffice website. Simply open a web browser from any internet connected device and login.
We do not restrict in any way the number of computers you want to access the backoffice on.
Of course all data is encrypted, so your data is safe.
Ticketing
This section provides Q&A’s on the really engaging ticketing system from Garden Connect, which RetailVista integrates with fluidly.
No problem, let us explain. The cloud is effectively a computer (powerful Server Computer) running in a data centre (ours are in Amsterdam, see *** below). Every time you open a website, use dropbox, use OneDrive or Google drive, you are effectively using the “cloud”. Our RetailVista backoffice solution is available from anywhere in the world because of the cloud technology which enables our software to be accessed via a internet browser like Google Chrome or Microsoft Edge. All of your data is also extremely safe in the cloud and we have never had any sort of data breach, data loss or corruption which is perfect for keeping in line with GDPR (the new data protection regulation).
EPoS means Electronic Point of Sale and is used as a recognised term for computer based till systems with software based backoffice functions.
ERP means Enterprise Resource Planning. Our backoffice is an ERP solution as it allows your business to see all of your sales, stock, customers and more; allowing you to manage your business efficiently with up to the minute data informing your decision making. We also integrate with Sage Accounting software. Our ERP is also open for any 3rd parties you may already work with to integrate into!
*** We use stacks of servers to host RetailVista “in the cloud”. RetailVista uses multiple hosting locations (read: hosting locations) in Amsterdam. These hosting locations are connected to the fastest internet connections in existence. Immediately to the internet backbone. Speed guaranteed.
At each of our hosting locations we use > 20 state of the art servers. Extremely fast to (securely) store and process your data.
If you are on holiday, or at home, or anywhere in the world, you can still log on to your backoffice from any internet connected computer with a browser.
Access your data from anywhere in the world and still have an input on business decisions without being in the office.
Not at all. RetailVista backoffice can be freely used on your computers.
We don’t want to charge you for the number of backoffice licenses you use.
If you need to run the backoffice on 1, 5 or 100 computers; it’s okay with us.
Our backoffice runs on most computers or devices with an internet browser.
No installation needed, just your username and password.
The complete suite of functionality is offered to you via our backoffice website. Simply open a web browser from any internet connected device and login.
We do not restrict in any way the number of computers you want to access the backoffice on.
Of course all data is encrypted, so your data is safe.
About RetailVista™
RetailVista by NedFox is the leading EPoS and management solution for garden centres. We have succesfully automated over 400 garden centres with over 2000 tills across Europe.
We understand that EPoS should work around your business, allowing you to become more efficient in all aspects of running your store. Everyone uses their EPoS differently as no two businesses are the same. We completely recognise this and give you the option of adding or removing modules as required; meaning you are not paying for what you are not using!
