Archives: FAQs

In-house giftcards as presents or last minute gifts

No problem, digital giftcards can be bought online and emailed directly to the recipient. The voucher codes can be used both online and in-store. A percentage of digital giftcards are never redeemed which is extra profits for the business.

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I have events coming up, can you help with tickets and booking?

Absolutely, our integrations with partners Garden Connect means RetailVista can help with this. The ticketing service is perfect for dealing with events like Tea with Santa, Afternoon Tea bookings, Halloween walks, bus trips; anything you can think of to ensure you are an essential stop for your community with your events. The ticketing service also […]

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What functionality is available on RetailVista Mobile ?

Currently the following functionality is available, real-time, on your handheld device, mobile phone or tablet: – Product information– Product statistics – Thermal labelling– Product lists– Purchase ordering– Goods-in– Sales orders– Creating/filling baskets– Stock control– Inventory– Warehouse module– Queue busting– Transport declarations– Change stock– Price Adjustments And the most fun part of it; it’s all realtime.

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Is Cloud-Based more expensive (than server-based)?

No, is the short answer. To start with, a truly cloud-based system does not require the investment of an expensive on-site server and neither the need to maintain, service or back up. All software updates are automatically provided (if appropriate) and the cost is covered by the fixed monthly service charge. There are no ‘per user’ […]

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Can I incorporate my current loyalty scheme?

Loyalty or reward schemes have become an essential marketing tool to retain customers and increase visits and sales. Conventional EPoS can be very useful in this respect, especially to maintain your customer database, linking their sales and calculate their ‘reward’. Our cloud-based EPoS will of course do this as well but in addition RetailVista adds a […]

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